Food and Beverage Manager

Job Title

Food and Beverage Manager

Location

Cross-Site: Heald Green and Little Hulton

Salary

£31,049 to £37,796 pro rata, Band 5, Competency Based Framework

Hours

37.5 hours over 5 out of 7 days per week

Contract

Permanent

Introduction

At Moya Cole Hospice, there’s one thing that motivates us and that’s providing excellent care and support to those living with or affected by life-limiting Illnesses.

We’re continuously developing our plans for delivering outstanding person-centered care that is innovative and evidence- based and to ensure Moya Cole is in the best shape possible for future generations.

You’ll be challenged, inspired and empowered to help us achieve our purpose and to play your part in making a difference.

Job Summary

Are you passionate about high-quality food, presentation and exceptional service? We’re looking for an enthusiastic, customer-focused Food & Beverage Manager to set standards, shape a high-end catering offer and establish a consistent brand experience for our patients, visitors and staff. This is an exciting opportunity to lead our new café and oversee both front- and back-of-house operations, helping to elevate our service across both hospice sites.

The Role

The role oversees menu development, team leadership, and service standards to ensure consistency and excellence in every interaction. Working collaboratively with clinical teams, facilities, and event coordinators, the Food and Beverage Manager ensures compliance with food safety standards and health and safety legislation, manages budgets and resources effectively, and drives continuous improvement to create a distinctive, high-quality experience for all who use the service.

The Food and Beverage Manager will:

• Lead and support the catering and reception teams, ensuring effective staffing and high service standards.
• Drive service improvement and contribute to delivering the Estates and Facilities Strategy.
• Gather and act on feedback from patients, visitors and staff.
• Maintain a consistent, restaurant-quality offer across both sites.
• Plan and deliver catering projects on time and within budget.
• Implement and use electronic systems to support modernisation.
• Ensure robust procedures and service continuity.
• Oversee patient meal services, including nutrition and dietary needs.
• Manage staff dining, cafés, stock and customer experience.
• Support staff development through training and clear pathways.
• Coordinate catering for hospice events.
• Ensure full compliance with food safety and health & safety requirements.

Requirements

The Food and Beverage Manager will have:

• Catering qualification from a recognised provider, or sufficient experience demonstrating equivalent competencies
• Experience managing catering operations across multiple services (e.g., patient meals, staff dining, cafés, events)
• Experience working in a restaurant, hotel, or similar environment
• Familiarity with stock control, ordering systems, and equipment maintenance
• Experience using electronic systems for data management and reporting
• Exposure to customer feedback processes and service improvement initiatives
• Experience delivering high-quality buffets, functions, and events
• IT literacy, particularly Microsoft 365, including electronic data systems

Key Benefits

• 35 days annual leave rising to 37 after 5 years and 41 after 10 years (inc. bank holidays, pro rata for part-time employees)
• Buy an additional week annual leave (pro rata for part-time)
• Heath cash plan
• Contributory pension scheme up to 7% matched contribution (or the ability to continue with a previously held NHS pension (subject to making contribution’s into the scheme in the previous 12 months)
• Life cover
• Free parking
• Discounted meals on site
• Meaningful work, making a difference in the lives of others
• Opportunity to develop your leadership skills within a structured development framework
• IIP Platinum employer creating the right environment for everyone to thrive and reach their potential

How to Apply

If you would like to contribute to making a difference for a much-loved charity, we’d love to hear from you.

Click HERE to apply. 

Please contact Rob Kind on 01614983624 or email robert.kind@moyacole.org.uk for more information.

Applicants must be authorised to work in the UK. We are not able to offer sponsorship at this time.

The successful candidate will be subject to a DBS Check at the level appropriate to the role, the cost of which is covered by the hospice. Any post holder within the organisation will be expected to undertake safeguarding training appropriate to their role and adhere to safeguarding policies and procedures. All staff must work in accordance with their statutory roles and responsibilities in relation to safeguarding in accordance with the Working Together to Safeguarding Children 2023, The Care Act 2014, and Prevent Duty 2015.

Timescales

We reserve the right to close and interview prior to the dates outlined below.

Closing date: 5th January 2026

Interview date: 12th January 2026