Ward Clerk

Job Title

Ward Clerk

Location

Predominately based at Heald Green working as part of a cross-site team.

Salary

Hospice Band 3 Competency Based Framework (£25,760 – £27,476 pro rata)

Hours

37.5 hours – Monday to Friday, 8am-4pm

Contract

Permanent

Introduction

At Moya Cole Hospice, there’s one thing that motivates us and that’s providing excellent care and support to those living with or affected by life-limiting Illnesses.

We’re continuously developing our plans for delivering outstanding person-centered care that is innovative and evidence- based and to ensure Moya Cole is in the best shape possible for future generations.

You’ll be challenged, inspired and empowered to help us achieve our purpose and to play your part in making a difference.

Job Summary

We’re looking for an organised and professional Ward Clerk to join our Clinical Services Administration Team, providing administrative support to the inpatient unit at our Heald Green site, with occasional cross-site working at Little Hulton.

You’ll play a key role in supporting the delivery of specialist palliative care, helping to ensure patients, families and clinical teams receive a responsive and high-quality service.

The Role

You will provide a comprehensive clerical and administrative service to support inpatient clinical services, working closely with clinical and medical colleagues as part of a wider multidisciplinary team.

Key responsibilities include:

• Supporting admissions, discharges and patient flow using the electronic patient record system
• Acting as a point of contact for patients, carers and external agencies, ensuring effective communication at all times
• Providing a wide range of administrative support including documentation, correspondence and data management
• Working collaboratively with the Inpatient Clinical Administrator and wider cross-site admin team, providing cover and support as required
• Supporting processes relating to patient care, including end-of-life administration and liaison with relevant stakeholders
• Organising meetings, preparing agendas and taking accurate minutes where required
• Managing stock levels and ordering supplies, including stationery and clinical items

The Person

You will be highly organised, able to manage competing priorities effectively, and confident working both independently and as part of a team. You’ll be a strong communicator who is comfortable liaising with a wide range of people in a sensitive care environment.

You will have:

• GCSE English (or equivalent)
• Experience in a similar administrative role within a health or social care setting
• Knowledge of medical terminology or relevant practical experience
• Strong IT skills, including Microsoft Office and electronic patient record systems (e.g. EMIS)
• Excellent communication, organisational and time management skills
• Experience of supporting patient administration processes, including referrals, admissions and discharges
• Experience of working collaboratively within a multidisciplinary team

If this sounds like you, we’d love to hear from you.

Key Benefits

• 35 days annual leave rising to 37 after 5 years and 41 after 10 years (inc. bank holidays, pro rata for part-time employees)
• Buy an additional week annual leave (pro rata for part-time)
• Heath cash plan
• Contributory pension scheme up to 7% matched contribution (or the ability to continue with a previously held NHS pension (subject to making contribution’s into the scheme in the previous 12 months)
• Life cover
• Free parking
• Discounted meals on site
• Meaningful work, making a difference in the lives of others
• Opportunity to develop your leadership skills within a structured development framework
• IIP Platinum employer creating the right environment for everyone to thrive and reach their potential

How to Apply

If you would like to contribute to making a difference for a much-loved charity, we’d love to hear from you.

Click HERE to apply. 

Please contact Yvonne Rogers, Clinical Administration Team Leader, on 0161 498 3689 or email yvonne.rogers@moyacole.org.uk for more information.

Applicants must be authorised to work in the UK. We are not able to offer sponsorship at this time.

The successful candidate will be subject to a DBS Check at the level appropriate to the role, the cost of which is covered by the hospice. Any post holder within the organisation will be expected to undertake safeguarding training appropriate to their role and adhere to safeguarding policies and procedures. All staff must work in accordance with their statutory roles and responsibilities in relation to safeguarding in accordance with the Working Together to Safeguarding Children 2023, The Care Act 2014, and Prevent Duty 2015.

Timescales

We reserve the right to close and interview prior to the dates outlined below.

Closing date: 3rd July 2026

Interview date: 23rd July 2026