Shop return policy
Please read our shop return policy for more information about refunds and exchanges in our shops.
Refunds Policy
A refund/exchange or credit note will be given on a donated item within 14 days of the purchase date. The item must still have the Moya Cole Hospice swing ticket attached and the receipt must be present.
No refund/exchange or credit note will be given on donated goods without a receipt.
A refund/exchange or credit note will be given on New Goods within 14 days of purchase with proof of purchase.
If there is no proof of purchase a credit note will be issued to the value of the last selling price.
Faults/Reductions
Please note that faults with items are taken into consideration at the time of pricing. Any queries must be referred to the Shop Manager.
For further information about our Shop Return Policy please contact tradingadmin@sah.org.uk.